Creating a Support Alias

Use the following steps to create a support alias for us to go into your GHL to help solve any issues for you. This is very helpful for when you run into any tech issues that you may not be able to solve or explain.

1.     Go to Agency View → Settings → Team, and select "Add Employee" in the top right corner

2.     In User Info, the email will be "support+[your name]@robbbailey.com" and the password will be whatever you like. Make sure the plus sign (+) is added after "support". If this is not added, the email will not be sent properly!

3.     In User Roles, make sure the User Type is "Agency" and the User Role is "admin"

4.     Click Save.

5.     Send us back the username/password of the alias account and the whitelabel URL (if applicable)